Services

Our most popular services:

Windows NT / 2000 / 2003 Server sales and configuration (We are a Microsoft Certified Partner.)
Network (LAN/WAN) installation and maintenance for Win 95 / 98 / Me / NT / 2000 / XP and Netware
Anti-virus, firewall, and VPN solutions
DDNS (make your dynamic cable Internet IP function like a static IP address)
DAT / DDS network and server data backup
Zip and secure, remote / off-site data backup
PC sales and repair
Cable and DSL high speed Internet sharing
Wireless home networking, secure business wireless networks
Advanced hard drive crash & disaster data recovery
Memory, hard disk, DVD, and CD-ReWritable upgrades
Windows re-installations
Laser printer repair
Modem and network card (NIC) installations
BusinessWorks sales and support (including W2 printing)
Computer and network consulting
Mail Server and Instant Message Server installation for secure, customizable internal and external messaging (POP3, IMAP, SMTP, and webmail)
Business and residential DSL installations with Kennett.net (Beacon Technologies)
Mushroom Productivity Manager database software for mushroom farm payroll processing and labor analysis
Grower Tickets database software for mushroom receiver docks / vendor payment processing

On-Call Network Server and Workstation Support:
We can almost always dispatch a technician to your site to fix an emergency problem within two hours.

Routine Support:
Our technicians are always available for quick over-the-phone questions or scheduled appointments. Most appointments can be scheduled at your convenience with less than 48 hours notice.

Knowledgeable, Friendly Staff:
We are happy to work with local customers. We can support you on large jobs like moving, installing, and upgrading servers, and we can help you on small jobs like installing modems and network cards. You can decide what jobs make sense for you to do on your own, and what jobs you would prefer help with. We can even assist you in making that determination. We can also train you on common IT tasks and create documentation to make it easier.

Comprehensive IT Solution:
Through our own technicians and Beacon Technologies, we deliver a full range of IT solutions at reasonable prices, all with one phone call.

Accounting Software Support:
We are a Best-authorized reseller and support agent. We support BusinessWorks. We offer a convenient W2 printing service to our BusinessWorks customers.

AntiVirus, Firewall, VPN, and Data Backup Services:
We understand the importance of network security and data integrity. We are familiar with a variety of products on the market and can regularly advise you on the latest and best available technology that is appropriate to keep the your network safe and secure. We believe AntiVirus, Firewall, and Data Backup solutions are essential items for business networks, and that they can be both user-friendly and reasonably automated when configured and maintained by us.

Disaster Recovery and Hard Drive Data Restoration:
Has your existing computer system died? Let us quickly, calmly, and intelligently get you up and running. We have the expertise to restore and rebuild your data systems. We are a Star Partner of Ontrack Data Recovery Labs, so we can often recover virtually all data from hard drives destroyed by fire, virus, mechanical failure, or accidental deletion in as little as 24 hours.

Consulting, Products, and Help for IT Professionals:
We help a number of area IT Professionals who offer services directly to their own clients, but need extra assistance with certain advanced configurations or large-scale projects. If you are a consultant who needs advanced help with Microsoft Server software, firewalls, VPNs, DDNS, network configuration, wireless network security, Internet access, or e-mail / web / FTP hosting, we are ready to assist you. We can bill you or your customer directly, according to your preference. Our experienced, qualified staff can help you get your clients the technology they demand.

Experience:
We specialize in working with business networks comprised of 1-100 workstations per site. We understand Microsoft server and workstation operating systems, file permissions, print servers, routers, and more. We are a Microsoft Certified Partner, giving us direct access to the latest products and information available from Microsoft. The technicians of Brandywine Computer Services work with this technology every day.

Competitive Rates and Prices:
Our rates for service are as follows:

$95 / hour - network, hardware, and software services (on-site)
$75 / hour - basic hardware services (in our office)
$145 / hour - after-hours and weekend call-outs
$190 / hour - holiday and holiday weekend call-outs

No retainer is required. One hour minimum on all labor charges. Two-hour minimum on all after-hours, weekend, holiday, and holiday weekend call-outs. Travel time is free up to 30 minutes roundtrip from the Kennett Square area. A $45 non-refundable deposit is required for all work done in our office.

Estimates for specific projects are available upon request.